I just wanted to say a huge “Thank You” for your hard work on the HHMI Project. I really appreciated how your entire team took a hands-on approach to overcome challenges on the project and worked tirelessly until they were completely solved. I could always count on you to deliver the best quality product for the client and provide your expert advice whenever asked. I am really looking forward to working with you and the entire Hercules team again in the future.
Working with HCI is always a pleasure. They are professional, extremely knowledgeable, and a true partner in completing whatever task/project is needed. Their ability to troubleshoot and design solutions that meet our goals is unparalleled and their attention to detail is the signature of a true craftsman. HCI is willing to take on unique design and construction challenges that makes them a versatile and invaluable partner.
Hercules came in late in the game and showed they wanted the job. They created a mockup for the design team to review, which ended up changing the design to match what they had created. The curves and chevrons in the design, along with the coordination of the individually custom handrail brackets, made this extremely difficult, but also fantastic in the end.
The end result is truly custom and fits the end design perfectly.
What a breath of fresh air!! Paul and the gang worked with us to make the project a success, not just complete the work at hand.
The coordination process and continued dialogue to get the scheduling of the work completed was handled flawlessly. The work was professionally installed and the client was very satisfied.